Chatbots
is the new black
Techvice fell in love with chatbots even before they grew in the number of features available today. Here you can see our conclusions about chatbots and why they are needed.

Why are chatbots popular?
Chatbots that we create
Chatbot creation flow
Platforms
Chatbot integration w/ SAP, salesforce, CRM, ERP systems and more through API
Facebook Messenger
Telegram
Website
We understand that chatbots aren’t just a trend for your business
ROI focused
Using customized chatbots will demonstrate the effectiveness of business solutions, transform your customer service strategy, increase the potential and speed of your human agents. Results and ROI depend on many factors, such as team size, agent compensation, average chat duration, etc. Investments will lead to savings and increased customer satisfaction, which will allow you to have returning customers. As a result of greater attention to their needs and faster response from agents, visitors will enjoy the interaction and increase brand loyalty, resulting in a higher return on investment.
Lead generation
Chatbots provide customers with an easy and convenient way to communicate with your business through existing messaging platforms. Personalized messaging helps consumers in their “buyer’s journey” by guiding and recommending a quick solution. Chatbots will help to identify unqualified potential customers who are wasting your time and help you focus on more valuable visitors. Bots can help clients by asking leading questions that will lead them to purchase. In this way, they provide high conversion rates.
Customer service improvement
One of the components to increase sales and customer loyalty is to improve the quality of service and the ability to find a common language with them. Chatbots allow customers to interact with your brand easily and provide a quick response to their requests. The client can get a quick solution to the problem without leaving home 24/7. Chatbots understand the context of the conversation and can send messages to the right department. This efficient method will leave your customers satisfied. So they will come back to you next time.
Turnkey solution by team of experts
Creating and implementing chatbots is a multi-step process that requires due attention and the team of experts who will develop a unique solution that fits your business. Our specialists work to provide our customers with quality service and solutions to achieve a competitive advantage. We are responsible for the work done, promptly resolve any emerging issues, provide the necessary support and services to maintain successful implementations. Our team works closely with customers to obtain data and feedback for continuous promotion and improvement of our services.

